Studio Pickup & Delivery Policy

1. Studio Drop-Off & Receiving Guidelines

Clients who elect self-transport may deliver their furniture pieces to our studio workshop at:

Please notify our team at least 24 hours prior to drop-off by calling (904) 458-4554 to ensure dedicated floor space and studio assistance are prepared.

2. Project Turnaround Timeline

Standard turnaround time for custom furniture painting and wood restoration is typically 2 to 4 weeks from receipt of the piece and deposit, depending on the scope of prep work, curing cycles of specialized mineral paints, and custom hardware shipping. Estimated completion windows are explicitly documented on each client's approved Work Authorization.

3. Completion Notification & 14-Day Free Storage

Upon final topcoat cure and quality inspection, we notify the client via email and phone. We provide fourteen (14) calendar days of complimentary climate-controlled storage following completion notification so clients can arrange convenient pickup or delivery.

Pieces remaining in our studio beyond 14 days without prior arrangement are subject to a standard storage fee of $10 per day to account for space constraints.

4. White-Glove Local Delivery (Northeast Florida)

For clients unable to transport heavy furnishings, we offer bonded, professional white-glove pickup and delivery services across:

• Clay County: Orange Park, Fleming Island, Green Cove Springs, Middleburg ($65 – $95 standard roundtrip).
• Duval County / Jacksonville Metro: Riverside, Avondale, San Marco, Southside, Mandarin ($85 – $130).
• St. Johns County: St. Augustine, Ponte Vedra, Nocatee ($120 – $160).

White-glove delivery includes careful blanket wrapping, professional strapping, inside placement in your room of choice, and removal of all protective packing materials.

5. Small Retail Decor Items

Small home decor items, handcrafted candles, and retail boutique accessories purchased in-studio or via custom order may be picked up in person or shipped via USPS Priority Mail or UPS Ground with full tracking and insurance provided.

6. Inquiries Regarding Logistics

For questions regarding pickup scheduling, oversized furniture logistics, or delivery quotes, please contact us at contact@therestylecollective.shop or call (904) 458-4554.